January 20, 2022

Entrepreneur update

It all started with an ambition to once start a company of my own. But what on earth was my talent? This was a question that hunted me down untill I started a hobby next to my fulltime job as a marketeer at a big corporate.

I wanted to be more creative outside the office and went on an evening school for goldsmithing. And all of a sudden all the things I made there people actually really liked and asked me: 'Could you make this for me'? 'Wow Mel your ring is quite amazing, where did you get it?'. And then actually I thought: Maybe I found my talent. Ofcourse after many attempts of writing a business proposal on all sorts of business, this was for me back then another interesting field to explore. I started drinking coffee with entrepreneurs, reading a lot.

And then it hit me: Where is all this gold and silver coming from? Who are the mine workers who are mining it? How are their lives? Do they get fair wages? Is it even neccessary to mine new gold when there is so many gold already available? Etc etc. And so my journey began. I started a thorough investigation in all of it and ofcourse I did a lot of market research. I wanted to tell the story of the materials and the endless possibilities they have when recycling them.

As a kid I was always looking for ways to sell stuff. Once I got my hands on a field in my neighborhood and went on with my best friend back then on making bouquets. We went on the streets and ringing people doors, asking them as 2 young entrepreneurs if they wanted to buy our designs. Well ofcourse the neighbors liked our entrepreneurial mindset back then; they kindly requested our mothers if we could maybe get the flowers elsewhere since the field where they were in was completely empty and we had used all the resources;). Funny story but it does compell to me always as the feeling of trying to do something that you like and be inventious and adventurous.

Now I am building the company more and more profesionally but that took also inventious ideas in times of a pandemic and every day is a journey on its own. But I am still loving it so much!

Mélanie Pigeaud Jewelry always reserves the right to deny any returns and exchanges that are unreasonable.
Returns on unworn jewelry and exchanges are accepted within 14 days of purchase. We always do a thorough inspection on scratches, clasps and other technical aspects before we can inform you about a succesfull return. PLEASE NOTE! Due to hygiene: earrings and piercings are NOT able to be returned!
Email your request to support@melaniepigeaud.com. You will receive all the details you need for sending back your order.
IMPORTANT any return must always be in the original branded jewelry box of Mélanie Pigeaud Jewelry and must contain a note with: 1)The order number 2)The full name and 3) The e-mail of the customer who did the purchase. WITHOUT THIS: WE WILL NOT PROCESS IT AS A RETURN!
A purchase of any 'SALE' OR DISCOUNTED item in the webshop or in the atelier is final and is not able to be returned.
A purchase of any product which is clearly stated at the product page of the variant that the item contains a made to order item: cannot be returned because this is part of our custom made jewelry policy (see below).
A purchase in 'Archive sale' is final and cannot be returned.
Shipment for returns are for the customers’ own costs. The customer takes full responsibility for any damages/losses or any reason for the return not to be handed over in our atelier. We are in no case responsible for delivery of any return. If you want to be sure the return in safely in our atelier, please come by in person during opening hours.
If you order a 14k gold bracelet please always ask before purchasing if the bracelet is possible to be resized in case the bracelet will not fit (too big or too small). Some items are not possible for resizing due to their structure. Please be aware that resizing brings costs: €50 euro’s for making a bracelet smaller.
CUSTOM MADE JEWELRY POLICY: All custom made jewelry (such as special sizes we order/produce particular for the customer or resized items of our standard items), all bespoke (engagement) rings/jewelry cannot be returned. We make these items specially with a lot of care and we also always clearly state this on your invoice and on the website at the product page.
Bespoke/custom made items cannot be returned once the 100% upfront payment is done. The production process will get started after the upfront payment is received. By then you agree on the stone, on the design and on everything agreed upon in our written conversations: by email, whatsapp and by the invoice you pay 100% upfront. Mélanie always advises in her best capacity. Once agreed on stones and design your purchase is final and cannot be returned. This is in line with dutch law on customized products.