To new beginnings

New beginnings

Back in 2018 I felt an unease in my body. I had the nice corporate job. However something didn't feel right. I felt I needed to listen to my inner voice. I was passionate about jewelry and I dreamed of a life as creative entrepreneur. I started my goldsmith education and decided to take the jump in the great unknown.

Roughly 7 years later I felt this same unease and I decided to go on a sabbatical with my family for 6 months. Mostly enjoy time with the people I love but also to reflect on the past 7 years and to find inspiration for the future.

This turned out to be the best decision in a very long time! I decided to invite my inner creative entrepreneur and to have the true and honest conversation with her.

What I’ve come to realize is that the most powerful guide for what’s next isn’t chasing an external idea of success, it's tuning into what really drives me, gives me energy and what I believe I’m great at .

That reflection has led to an exciting new chapter for MP. We’re shifting our focus to bespoke jewelry, helping you find or design one-of-a-kind pieces for the moments that matter most. This means our store and webshop will no longer carry a wide collection, but instead offer a more personal, 1-on-1 experience to create something truly unique with you.

Changing the status quo

This new direction allows me to dedicate my efforts to crafting unique pieces using the latest 3D technology and implementing a more sustainable production policy that aligns with my personal and professional ideals. It’s a bold change, but one I’m incredibly excited about. While this transition will come with its challenges, it represents a fresh start; one that I believe will lead to even greater creativity and artistry.

sustainability is in our dna

Our core values will stay the same with even better focus on what is important

Local craftmanship.

I truly believe in craftmanship and local production to minimize our footprint in every step of the production process. I always work with the best qualified ateliers and the top notch diamond merchants to maintian our quality standards.

I will focus even more on the minimization of stock levels to zero since all we do is made to order. We will only start producing once we have a final go of our client.

Thank you, truly, for all the love and support over the years. This next chapter feels exciting and deeply aligned with what I love doing and I can’t wait to share it with you.

For all questions please contact us: support@melaniepigeaud.com

Warm regards,

Mélanie Pigeaud

Email your request to support@melaniepigeaud.com. You will receive all the details you need for sending back your order.
IMPORTANT any return must always be in the original branded jewelry box of Mélanie Pigeaud Jewelry and must contain a note with: 1)The order number 2)The full name and 3) The e-mail of the customer who did the purchase. WITHOUT THIS: WE WILL NOT PROCESS IT AS A RETURN!
A purchase of any product which is clearly stated at the product page of the variant that the item contains a made to order item: cannot be returned because this is part of our custom made jewelry policy (see below).
A purchase of any 'SALE' OR DISCOUNTED item in the webshop or in the atelier is final and is not able to be returned.
Mélanie Pigeaud Jewelry always reserves the right to deny any returns and exchanges that are unreasonable.
A purchase in 'Archive sale' is final and cannot be returned.
Shipment for returns are for the customers’ own costs. The customer takes full responsibility for any damages/losses or any reason for the return not to be handed over in our atelier. We are in no case responsible for delivery of any return. If you want to be sure the return in safely in our atelier, please come by in person during opening hours.
If you order a 14k gold bracelet please always ask before purchasing if the bracelet is possible to be resized in case the bracelet will not fit (too big or too small). Some items are not possible for resizing due to their structure. Please be aware that resizing brings costs: €50 euro’s for making a bracelet smaller.
CUSTOM MADE JEWELRY POLICY: All custom made jewelry (such as special sizes we order/produce particular for the customer or resized items of our standard items), all bespoke (engagement) rings/jewelry cannot be returned. We make these items specially with a lot of care and we also always clearly state this on your invoice and on the website at the product page.
Bespoke/custom made items cannot be returned once the 100% upfront payment is done. The production process will get started after the upfront payment is received. By then you agree on the stone, on the design and on everything agreed upon in our written conversations: by email, whatsapp and by the invoice you pay 100% upfront. Mélanie always advises in her best capacity. Once agreed on stones and design your purchase is final and cannot be returned. This is in line with dutch law on customized products.