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April 29, 2022

The Memoires collection: 9 carat - an explanation of the new alloy

View the story behind 9 carat and the Memoires collection below!

With the launch of our newest collection featuring jewelry in a finer style we also introduced a new alloy. So we thought it is time to give you some more background information because it can be quite confusing: 9 carat versus 14 carat gold. And then what about gold plated jewelry? Let us explain!


9 carat contains 9 parts of solid/pure gold and 15 parts of other metals. You can think of tin, nickel, silver etc. This is always the case with the carats you have in gold. The difference lies in the amount of gold versus the other metals. For 9 carat this percentage is lower compared to 14 carat gold. For 9 carat: the alloy is 37.5% pure gold and the rest contains the other metals. Therefore it has a stamp of 375 in the item (really small but traceable with a loupe or with a good eye). 14 Carat gold has a percentage of 58.5% pure gold and the rest contains of other metals. Respectively, the stamp is 585 in the item.

Then what about the price difference of the 9 carat items versus the 14k gold items? As every gram contains less percentage of pure gold, the price per gram is cheaper in comparison. The gold price is really high at the moment and we still want to offer you beautiful items in the most sustainable way as possible. We believe in trying new things and doing the best we can to serve you as a customer. Therefore, we have launched the memoires collection of 9 carat. With this collection we can offer an affordable piece of fairly produced jewelry in an alloy that keeps its original color (in contrast to the possibility that a gold plated item may lose its color over time). 

The Memoires collection contains a lot of beautiful styles of earrings to mix and match. We also have beautiful rings with different birthstones and we have 2 necklaces that have a fine style that can be easily combined with your already existing necklaces!

We are over the moon - we hope you will be, too!

Written by Melanie Pigeaud

9K Gold - Memoires collection

NEW COLLECTION

MEMOIRES

Mélanie PIgeaud Jewelry

Handcrafted sustainable jewelry. Here to stay and to tell the story behind the industry. Don't shut your eyes but be aware and choose wise.

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Returns within 14 days

  • Mélanie Pigeaud Jewelry always reserves the right to deny any returns and exchanges that are unreasonable.
  • Returns on unworn jewelry and exchanges are accepted within 14 days of purchase. We always do a thorough inspection on scratches, clasps and other technical aspects before we can inform you about a succesfull return. PLEASE NOTE! Due to hygiene: earrings and piercings are NOT able to be returned!

  • Email your request to support@melaniepigeaud.com. You will receive all the details you need for sending back your order.

  •  IMPORTANT any return must always be in the original branded jewelry box of Mélanie Pigeaud Jewelry and must contain a note with: 1)The order number 2)The full name and 3) The e-mail of the customer who did the purchase. WITHOUT THIS: WE WILL NOT PROCESS IT AS A RETURN!
  • A purchase of any 'SALE' OR DISCOUNTED item in the webshop or in the atelier is final and is not able to be returned.
  • A purchase of any product which is clearly stated at the product page of the variant that the item contains a made to order item: cannot be returned because this is part of our custom made jewelry policy (see below).

  • A purchase in 'Archive sale' is final and cannot be returned.

  •  Shipment for returns are for the customers’ own costs. The customer takes full responsibility for any damages/losses or any reason for the return not to be handed over in our atelier. We are in no case responsible for delivery of any return. If you want to be sure the return in safely in our atelier, please come by in person during opening hours.

  •  If you order a 14k gold bracelet please always ask before purchasing if the bracelet is possible to be resized in case the bracelet will not fit (too big or too small). Some items are not possible for resizing due to their structure. Please be aware that resizing brings costs: €50 euro’s for making a bracelet smaller.

  •  CUSTOM MADE JEWELRY POLICY: All custom made jewelry (such as special sizes we order/produce particular for the customer or resized items of our standard items), all bespoke (engagement) rings/jewelry cannot be returned. We make these items specially with a lot of care and we also always clearly state this on your invoice and on the website at the product page. 

  •  Bespoke/custom made items cannot be returned once the 100% upfront payment is done. The production process will get started after the upfront payment is received. By then you agree on the stone, on the design and on everything agreed upon in our written conversations: by email, whatsapp and by the invoice you pay 100% upfront. Mélanie always advises in her best capacity. Once agreed on stones and design your purchase is final and cannot be returned. This is in line with dutch law on customized products.

Guaranty
  • Gold plated and sterling silver: 1 MONTH. This is only the case of the technical aspects and excludes the plating color layer.
  • 9 CARAT: 1 MONTH 
  • 14 CARAT GOLD: 6 MONTHS

This guarantee counts from the day of receiving the package. In case of any repair: The guarantee period still remains the same from the first moment of purchasing the item, not from the repair date on.

  • Is your item broken and is it covered in the guarantee period? You can send an email to support@melaniepigeaud.com with the order number# and pictures of your item. Only then we will take the repair into our schedule of repairs and we will discuss the best possible solution for you.
  • Is your item broken and OUTSIDE the guarantee period? PLEASE NOTE: THIS WILL BE AT YOUR OWN COSTS